Support

Product support.

SiteEgress and Agent Guard are separate products. Choose the support path that matches what you are using or evaluating.

Available on the Chrome Web Store

SiteEgress extension support

Installation

Install SiteEgress 1.3 from its official listing. Refresh pages that were already open, then use Privacy Checkpoints from the Detailed History view.

No report appears

Refresh pages that were open before installation. SiteEgress cannot inspect chrome:// pages, the Chrome Web Store, or other restricted documents.

Unexpected findings

Review the Evidence view. SiteEgress distinguishes observed, declared, matched, and heuristic evidence and does not certify malicious intent.

Report export

Use the export menu to create JSON, CSV, standalone HTML, or a printable report.

Available on the Chrome Web Store

Agent Guard extension support

Install Agent Guard from its official listing. For support, include the extension version, Chrome version, authorized origin, Guard Health status, and minimized reproduction steps.

What to include

  • Product and version
  • Chrome version and operating system for extension issues
  • The website hostname—without private query strings
  • A clear description of the expected and actual behavior
  • Screenshots or an exported report only after reviewing them for sensitive hostnames